Legal

Refund policy

Last updated: 9 October 2026

30-day money-back guarantee

We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date.

How to request a refund

To request a refund, contact our support team through the contact page on this website and we will arrange it. Refunds are processed by our payment provider, Stripe, back to the card you paid with.

If your payment was handled with Stripe's end-to-end compliance handling (your bank statement shows LINK.COM*), you can also use the support link on your receipt to request a refund directly.

Cancelling a subscription

You can cancel an employer subscription at any time from the billing settings in your employer dashboard. Cancellation stops future renewals; it does not automatically refund amounts already paid, but the 30-day money-back guarantee above still applies.